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You are here: Home > Privacy & Cookie Policy

The Outdoor Shop: Privacy & Cookie Policy, Data Protection, Use of Personal Information, Website tracking, Email Newsletters, Cookies, Security

Privacy & Cookie Policy

The Outdoor Shop are committed to protecting the privacy of anyone using our site and the confidentiality of any information that you provide us with. The purpose of this statement is to set out how we use any personal information that we may obtain from you.

What Are Cookies

Cookies are very small text files that are stored on your computer when you visit certain web pages. The Outdoor Shop uses cookies to keep track of your shopping basket contents and to remember you when you return to the site.

Our cookies don't contain any sensitive information, such as your name, address or payment details.

To place an order on The Outdoor Shop website, you will need to have cookies enabled. If you don't wish to have cookies enabled, you'll still be able to browse the site, but you will not be able to place an order online.

Our site also uses some third party tools for areas such as review services, and anaylitics. These tools are provided by our trusted business partners, who may also place cookies on your computer. For more details, please see the section entitled 3rd party cookies, found here.

We are providing this information to ensure that all our customers are fully aware of the cookies we use, in order to comply with the recent changes in EU legislation.

Our Cookies Policy

We use cookies to deliver the ultimate shopping experience for our customers, and continually develope and improve the site to this end.

None of the cookies used by ourselves or our trusted 3rd parties store sensitive information about you.

Please find below a list of the cookies that are used on The Outdoor Shop website (www.theoutdoorshop.com).

Cookie Name Further Details
_utma, _utmb, _utmz, _utmv These are Google analytics cookies which enable us to view and analyse visitor information and this in turn helps us to improve our website to make your shopping experience the best that can be found.
ASPSESSIONIDQATCATAQ Session cookies that only last for the time you are on the site. These are used to allow the site to work and allow you to move around the site and add items to the basket without having to repeatedly log in.

If you wish to block, restrict or remove cookies from theoutdoorshop.com, you can use your browser to do so - see the section on managing cookies further down the page.

3rd Party Cookies

We have a number of business partners that help us to provide parts of the website such as review services.

Only The Outdoor Shop Limited and these trusted partners have access to the information that is delivered as part of these strategies.

If you would like more information about the cookies used by these partners, as well as information on how to opt-out, please see their individual privacy policies listed below:

Supplier Name Further Details
Google Analytics We work with Google to be able to view and analyse visitor information. This in turn helps us to improve our website to make your shopping experience the best that can be found. For more information on their policy click here: http://www.google.com/analytics/learn/privacy.html
Google Ad Service Google Ads may set a cookie to record your ad preferences so they could serve more relevant ads and provide a better user experience. For more information on their policy click here: http://www.google.com/settings/ads/onweb/
TrustPilot TrustPilot are our ratings and review service partner, enabling you to find reviews on The Outdoor Shop Ltd from our customers. To find out more about their cookie policy click here:http://www.trustpilot.co.uk/privacy
YouTube YouTube is a video hosting service to enable videos to be embedded within this website. To find out more about their cookie policy click here:http://www.google.com/intl/en/policies/privacy/
Vimeo Vimeo is a video hosting service to enable videos to be embedded within this website. To find out more about their cookie policy click here:http://vimeo.com/privacy
Social Media sharing tools including Facebook. Theoutdoorshop.com carries embedded share tools to enable you to easily share information and products you like with your friends. These sites may set a cookie when you are logged into their service. The Outdoor Shop does not control the delivery of these cookies and you should check the relevent third party website for more information.

Managing Cookies

The Outdoor Shop will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by theoutdoorshop.com, you can do this through your browser settings. See below for details of how to do this on the most populat browsers.

Alternatively you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. For information on how to do this on the browser of your mobile phone you will need to refer to the phone's user manual.

Please be aware that restricting cookies may impact on the functionality of The Outdoor Shop website.

Internet Explorer 7.0+

  1. Click on 'Tools' in the menu bar
  2. Click on 'Options'
  3. Click on 'Privacy' Tab on top section
  4. Click on the 'Advanced" button
  5. Select ‘Prompt’ for both ‘First party cookies’ and ‘Third Party Cookies’
  6. Click OK and Close the screen.

Google Chrome 8.0+

  1. Click to 'Tools Menu'
  2. Click on 'Options'
  3. Click on 'Under the Bonnet'
  4. Click on 'Cookie Setting' button and tick ‘Block all third-party cookies without exception’
  5. Close the screen.

Safari 5.0+

  1. Go to the Safari menu.
  2. Click on the Preferences.
  3. Click the ‘Privacy’ tab.
  4. Under ‘Block Cookies’, set it to always, never, or reject third party.

Firefox 3.0+

  1. Click on 'Tools' in the menu bar
  2. Click on 'Options...'
  3. Click on 'Privacy’ Tab in the top section
  4. From the drop down box select ‘Use custom setting for history’
  5. Un -tick the box that says 'Accept Cookies From sites'
  6. Click OK and Close the screen.

Privacy Policy

We treat your personal information as confidential (although we reserve the right to disclose this information in the circumstances set out below). We keep it on a secure server and we fully comply with all applicable UK Data Protection and consumer legislation.

Use and Collection of Personal Information

In order for us to provide the best possible level of service, we need to gather certain information. When you set up an account with The Outdoor Shop Ltd, we will ask you for some relevant information, including:

  • Your name
  • Email address
  • Mailing address
  • Delivery address
  • Credit card details
  • Phone number(s)
  • Fax number(s)

This information allows us to provide you with personalised services and correspond with you separately. The information you provide will be kept confidential and used to support you customer relationship with The Outdoor Shop Ltd. It will help us to maintain your account and alert you to new products, special offers and services, which are suited to you as they become available. Such uses may be special offers in promotional emails and or mailings.

Accuracy and Updating Information

We endeavour to keep our information accurate and up to date. Once you have registered online with The Outdoor Shop Ltd you can check the information we store for your account by visiting our website and logging-in. Then access the "My Account" link at the top of the page to display your account information. You can amend any inaccuracies through this facility. Alternatively, you can email us at sales@theoutdoorshop.com requesting that we update, modify or delete your account information.

Sharing Information

We do not share personally identifiable data with any other companies except as provided in this policy or permitted by law. We may provide such aggregate statistics about our sales, traffic patterns, and related website information to trustworthy third parties, but these statistics will include no personally identifying information.

Security

We endeavour to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data that you disclose online and we will not be responsible for any breach of security unless this is due to our negligence or wilful default.

General

You have the right to see personal data (as defined under the Data Protection Act) that we keep about you upon receipt of a written request and payment of a fee of £10.00. Any request should be sent to:

Mr Ryan Whitworth
17 Stacey Bushes Trading Centre
Erica Road
Stacy Bushes
Milton Keynes
MK12 6HS

About us

Established in 1981,
The Outdoor Shop is
now based at

17 Stacey Bushes Trading
Centre, Erica Road
Stacey Bushes
Milton Keynes
MK12 6HS

Retailing through our
Stacey Bushes shop and
via the Internet,
we are now one of
the country's leading
independent retailers
of technical outdoor
clothing and equipment.

 

Click here to find out about us


© 2014 The Outdoor Shop

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